What do each of the “Status Tabs” indicate on my “Orders” page in-app?

17 Oct 2016

What do each of the “Status Tabs” indicate on my “Orders” page in-app?

PENDING All Shopify Orders that have not yet been sent to Fulfillment. Orders will appear here if they were placed when the “Auto Fulfill Orders” on the App’s Options is set to OFF. Orders here will expire after a period of 30 days if not submitted to Viralstyle for Fulfillment.

ACCEPTED All Shopify Orders that have been received by Viralstyle for Fulfillment. All orders here have not been billed yet and not in production. Most suitable period to make changes or cancel orders.

INVOICED All Shopify Orders that have been successfully invoiced/charged.

PRINTING All Shopify Orders that are currently in Production. No cancellations are possible when the orders have started printing.

SHIPPED All Shopify Orders that have completed production and have been shipped out. All orders here will have corresponding tracking information on the Shopify’s Main Order Details page. These orders should now have been marked Fulfilled

CANCELLED All Shopify Orders that have been cancelled and that have not been charged or have been refunded.

NEEDS ATTENTION – All Shopify Orders that require the attention of the seller. This could include issues with the buyer address, Seller Payment Method issues. Incorrect seller return address.